Privacy Policy

Who we are

Munadi AI Solutions FZCO ("Munadi", "we", "us") is a software design and consulting company registered in Dubai, UAE. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

Data controller

Munadi AI Solutions FZCO
Dubai Silicon Oasis, IFZA Business Park, Building A1
Dubai, United Arab Emirates
Email: max@munadi-ai.com

What data we collect

We collect minimal data, limited to what you voluntarily provide:

• Contact form submissions: Your name, email address, and the content of your message when you use our contact form.
• Email correspondence: Any information you provide when you email us directly.

We do not use analytics tracking, advertising cookies, or third-party tracking scripts on this website.

How we use your data

We use the information you provide solely for:

• Responding to your inquiries and messages
• Providing the services you've requested
• Maintaining records of our business communications

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Third-party services

Our contact form uses FormSubmit.co for form processing. When you submit the contact form, your data is processed through their service to deliver the message to us. FormSubmit does not store your data beyond the delivery of your message. Our website is hosted on infrastructure that may log standard server access data (IP address, browser type, requested URL, timestamp) for security and operational purposes.

Cookies

This website does not use cookies for tracking or analytics. We may use essential cookies strictly necessary for the website to function (such as security tokens for form submissions). These do not track your browsing behavior and are not used for marketing.

Data retention

We retain contact form submissions and email correspondence for as long as necessary to fulfill the purpose for which they were collected, typically for the duration of our business relationship plus any legally required retention period. You can request deletion of your data at any time.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Objection: Object to the processing of your data.

GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). The legal basis for processing your data is your consent (when you submit a contact form) and our legitimate interest in responding to business inquiries. You have the right to withdraw your consent at any time and to lodge a complaint with your local data protection authority.

UAE PDPL

We comply with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its implementing regulations. Your personal data is processed in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, and integrity.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all connections.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

For any questions about this privacy policy or to exercise your data rights, contact us at:

Munadi AI Solutions FZCO
Dubai Silicon Oasis, IFZA Business Park, Building A1
Dubai, United Arab Emirates
Email: max@munadi-ai.com
Phone: +971 585 082 046